Lit. Buffer overruns 1698

lots of organization have oscillated between the two spectrums .... in-house operations required to provide significant compebreastive advantage to various business units as opposed to being a distraction from the core business focus and don't provide sufficient compebreastive advantage to justify the distraction. this extends all the way down to there being a signficant culture clash between the core business people and people in various in-house services). in addition, numerous corporate cultures feel more at ease with contractual relationships (with things like penalties) which can be a major problem when dealing with internal organizations.

purely internal operations have typically been viewed as cost centers and it has been frequently difficult for them to demonstrate return on investment. this is behind a great deal of the outsourcing that periodically goes on.

i got involved in a different approach back as an undergraduate. boeing was spinning off much of their dataprocessing into BCS ... to operate as an independent business operation ... being able to market to both "internal" customers as well as "external". spring break i was conned into giving one week clbutt to the initial bcs technical staff (bcs was still getting off the ground and was still working on absorbing-digesting existing datacenters).

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