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Computer Failure Looking for Explanation


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My HP Pavilion computer will not boot. When I turn it on, I get a blue screen saying "HP Invent" but the hard disc is not engaging, and the computer is not even booting to the point when I am able to get into the BIOS. The power definitely comes on, however, and lights on the outside and on the inside of the computer come on.

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This is what happened before it failed: I had just installed a new Pacific Digital SD-R5272 CD-DVD recorder (the original CD player-burner had failed some time ago).

I had only installed the new hardware for the new CD-DVD machine (Pacific Digital) and everything was working perfectly. Then I tried to install the software that came with the CD-DVD machine. The disk is labeled Nero, OEM Suite. When I started the installation the software told me to reboot. I did.

When I rebooted, I got the blue "HP Invent" screen, and it went no further. The computer would not boot to get to the CD-DVD driver, the hard disc, or the floppy. I've tried to reboot with a bootable floppy in the floppy disc, and it does not work--the machine is stopping during the boot process before it gets to the floppy. Same thing if I reboot with a Windows CD in the CD-DVD drive.

I checked the internal connections in the computer to see if something came lose, but as far as I can tell there is no problem.

So in summary, after installing only the hardware for the Pacific Digital CD-DVD drive, everything worked perfectly. And then when I tried to install the software for the CD-DVD drive my machine would not boot. Again, I cannot even get to the point in the boot process where pressing F1 gets into the BIOS screens.

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My computer is a HP Pavilion XL 876, about 3.5 years old. I've updated the BIOS recently. The machine originally had Windows ME, and I upgraded to XP shortly after XP came out. Service pak 2 is installed.

Any ideas on what could be wrong? Thanks very much for any help.

Drew Capuder



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