Mystery Problem with Compaq Presario 1060 Laptop

Hi,

Mystery problem with Compaq Presario 1060 Laptop.

Note: I service TVs, etc., rarely service a computer.

PROBLEM (Hard Disk Drive is fine):

On the same day (no storm and it wasn't dropped) this laptop started to have read-write problems with the floppy disk drive (several disks tried). Also, the CD rom drive no longer could read home "burned" CDs, which it never had trouble reading before. However, the CD rom drive has no trouble reading commercial CDs ("stronger impressions").

Using a software diagnostic tool on the floppy disk drive, a series of tests were performed and the only test that failed (error # 603-08) was the Write-Read-Compare test.

Note: Sometimes a floppy disk can be read in part, then everything "freezes" to the point that I have to turn off the computer (Ctrl, Alt, & Del doesn't work). There never is a "Abort-Retry...." message as happens when you have a faulty disk or no disk in the drive.

It's as though the read-write heads in the floppy drive and the read "head" in the CD rom drive lost "sensitivity" at the same time!! What do you think is causing this problem?

Thanks in advance, Brad

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