Requesting a MAC Code

On Tue, 7 Feb 2006 17:56:36 +0000 (UTC), "Phil Dyde"

I thought that legally ISPs were slightly different to Mobile Networks in that they don't have to issue a MAC. I don't think complaining to Ofcom will do much good. It is probably more hbuttle than its worth.

I have already given them written notice that I want to leave and would like a MAC back in I think it was September of last year. Would this still count, or would I have to send a new letter in writing giving another 30 days in addition to the 8 or so months they've already had?

Unfortunately it's not a direct debit it is a recurring Maestro Debit Card payment every month.

I honestly think it will be a big hbuttle. They never bothered responding to my last letter which I sent recorded. I think they would just continue taking the payments, and it looks like a new card isn't going to stop that. There's only one thing for it. Close down bank account, open new bank account. I think this will be the easiest. I haven't been too impressed with my bank in recent years anyway, so it will kill two birds with one stone. I'll have to set up all my direct debits though on a new account elsewhere which will be a pain.

Perhaps I will drop a short note to Ofcom about making it a requirement that ISPs issue the MAC promptly?

John