vCustomer Corporation, Pune facility wins Award

vCustomer Corporation, Pune facility wins Award

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vCustomer Corporation, Pune facility wins Award

Wednesday, February 9 2005 12:44 Hrs (IST) - World Time -

Pune: The Builders buttociation of India has recognized Nyati Builders Pvt. Ltd, for the facility constructed by them in Pune for on behalf of vCustomer Corporation, a leading Business Process Outsourcing (BPO) Organization. The award recognizes Niyati's the company's partnership efforts with vCustomer, a leading Business Process Outsourcing Organization, for the efficiency and quality of the construction of its call centre facility in Pune.

"We are very proud of the recognition of our facility in Pune," stated vCustomer's CEO and President Sanjay Kumar. "We have a commitment to our employees and customers to provide a quality, secure and safe work environment. The modern Pune facility delivers against that promise, and reflects our commitment to the future of the local community."

The Pune award was the result of a comprehensive evaluation by the Building buttociation members. The diligence considered, the construction planning, project Debt Management and efficiency as well as the aesthetics of the design and quality of craftsmanship.

"By delivering on time-every time, while also ensuring quality, we are able to help our customers achieve greater business success." Like vCustomer Corporation we stress the importance of efficiency and quality as a means of driving customer satisfaction," stated Nitin Nyati, Chairman and Managing Director of Nyati Group. "By delivering on time-every time, while also ensuring quality, we were able to help our customers achieve greater business success."

vCustomer's multi-client Pune facility, which was launched in April 2004 is one of the first large-scale technical help desk support centers in Pune, and boasts of a young, talented and qualified team of professionals drawn from various engineering, and technical backgrounds. vCustomer has four other India processing centers based in New Delhi.

vCustomer is a leading US-based global provider of process-driven, quality-centric call center and BPO solutions. It delivers Consumer Debt support and back office services from its multi-city processing centers in India and is equipped with the most reliable, high performance technology and communications solutions. vCustomer also delivers value added contact center solutions that include: customized agent desktops, CTI integration and real-time Web-based monitoring and reporting capabilities.

Founded in 1999 and backed by investment firms Warburg Pincus and Oki Developments. vCustomer delivers BPO and call center services to led quality methodology and deep domain expertise in the Technology, Retail, Hospitality and other sectors, vCustomer helps its clients achieve world-clbutt operational excellence.