Amazingly bad service

Rex's Mom says...

Must be nice. I'm praying they don't go bankrupt before I can get my overpayments back from them. I bought a laptop with their "preferred account". I had an automatic payment of $50 a month deducted from my checking. I paid the balance early, and they still keep debiting my account. They owe me $150 so far. They debited my account again 3-18, when I had sent a printed form with a cancelled check and all to get them to stop two weeks ago. I can't stop the payments online or over the phone. I can with any other automatic payment I ever set up. Three calls to the India support center, and I just keep getting obvious lies. Last month, when I complained about last month's illegal debit, they said the sent checks for the two previous overpayments. I would have to flush $27 to get my bank to stop paying the automatic debit. I'm going to small claims court if I don't get a repayment by the end of the month.