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I've been doing daily image and file backups with Acronis True Image 9.0 for a few months. Backups worked flawlessly.

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Yesterday I thought I should restore something as a fire drill, so I restored a folder to my desktop from the Acronis file backup program. I couldn't open the restored folder and I couldn't delete it. I went into XP safe mode and opened it. Seemed OK. Booted back into regular Windows and opened the folder normally.

Well, I thought I should repeat the exercise to see if that was just a fluke. I tried restoring another folder and this time Acronis wouldn't restore it at all, saying the file was already in use. Well, Acronis, it's your file, who else would be using it?

Next stop was the Acronis forums where I found someone with the exact same problem, no solution, just the old boiler plate about updating drivers and installing reporting software. I browsed the forums and lots of problems with the imaging software too. If they can't make a sound file backup, I'm not inclined to trust their image backup program.

I don't know, I think I'm putting Acronis 9.0 in the recycle bin. I have this ancient NTI file backup program which I've run alongside Acronis and it's never given me any trouble. I think I will revert to just using that program. I don't trust Acronis any more.



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