Corporate America HELL and Returning Dell Products
I've been a Dell customer for many years, since the days of Pentium 3 500mhz. I don't know when that was, but that is when I bought my first Dell system.
At one time, I had a Toshiba Satellite laptop. That is when they cost $2,700 for a 10" screen at 800 x 600 resolution, and a 4G hard drive was considered huge. I remember watching as everyone oohed an ahhed as the screen size went up to 11", and then a whopping 12".
Why aren't therre more Women here 1620
I am Women Here Me Roar!!!! :-). I only get involved when I can help with something or need an answer to something. I am glad you received and like your PC...
At the time I had the Toshiba, with the little pointy device, I saw a Dell laptop and thought wow,the screen is awesome! That's one of the things that drew me to Dells. Also, I really liked the "build quality" and that they were all black (the Toshibas at that time were an ugly gray).
So, I watched as things like actual CD drives (can you imagine that?) got added to laptops ... wow :-)
Then I took the plunge and bought an Inspiron 4000 laptop, because of the modular bays. While most people were still getting a few hours out of their laptop, with dual batteries in the 4000 I was getting up to 6 hours, or more if I carried a spare battery. At that time able to scroll and coast.
I bought and sold laptops at opportune times, upgraded to a 4100, then a D505, 600m, 700m, and 8600. I got good prices for friends or from ebay.
Dealing w Customer Support 1617
Hi, This is symptomatic of a typical large corporation that does not want to fix it's customer service *on purpose* (they...
Right now I have mixed feelings about the new laptops. For the most part I like them, but I miss the modular bay. It's less important on the 630m that I ended up with, because with the upgraded battery the battery life is more than enough for my use during a day. However, for a 6000, E1505, or 6400, due to the larger screen (and who knows about the Core Duo power requirments) a modular battery would be very useful. There hasn't been a review yet of the E1505 on CNET which would include some battery life tests.
So, my needs are a little different than others. I want need portability, good performance, and battery life, and I just happened to clumsily stumble on the right computer for my needs.
Returning Dell Products 1614
Hi, to address part of your post, some retail stores have had restocking fees. Comp USA did a few years ago, but...
I used to be a mainframe computer programmer for 15 years (and I absolutely hate "corporate America" now). At the beginning, people were people. Then came Tom Peters (the jerk) and terms like reengineering, downsizing, right-sizing blah blah f*ing blah. Now people are "units of production", and if you are the best employee in the organization but happen to be attached to an area being downsized, you get cut. I mean what the f*, what are we focused on now, where are the values? Oh... I see, yes ... we need to exceed Wall Street expectations bye $.02, make 36 cents per share rather than 34 center per share, so let's cut this division and these 10,000 employess. Oh, and who cares if it's a good long-term vs. short-term decision because my $14 million compensation as CEO and options are dependent on this quarter's results. What do I care if Japanese or Korean or Indian company's make inroads with market share? Heck by that time I'll be long gone and enjoying my one-thousand-lifetimes worth of compensation.
Like Chrysler, no longer an "American" company -- their Dodge Neon entry level car has remained the same while Honda, Toyota, and Korean companies have upgraded their model several times.
F***... everything is so damn complicated now. I was thrown into the most complicated XML XSLT transformation against goverment crime data, with a mentor who would answer a question with "just go press the green button". I'd say "OK, what does the green button do?". She'd say "Just to press it, you don't need to know". So, I "made waves" there by actually saying "No, I am a computer professional and I just don't press buttons (but I'd sure like to press a lot of yours lol) when I don't know what they do".
Returning Dell Products 1615
dell certainly used to be more liberal about returns then they are these days but still are a stand up company when the return is because of an error made they made. for...
No way, no corporate America for me. I got one hell of a good severance package because I documented every single little thing, and they didn't want to be sued. I haven't worked since Sept 2001 and if I have anything to say about it I probably won't have to work another day in my life but I am having a lot of fun volunteering. I set up the computer lab at the local YWCA for example, helped Polish immigrants learn computer skills, and facilitate some support groups.
Anyway, that's my story and I'm sticking to it :-)