Dell Garbage and Infinite Install Loop 1761

...and the car analogy doesn't wash because what the OP has done would be the equivilent of buying a car and then immediately stripping out the aircon that came free with that model. To then complain that he can't find a way of driving the power-steering pump or the alternator does not in any way suggest that the original car worked fine in the supplied condition.

What he has attempted (replacing the supplied OS config with his own install config) is not something that would be attempted by someone who was unsure of their technical competence. It certainly suggests that he should be sufficiently competent to look up and implement the simple fix needed to get himself out of the mess of his own making. If he had said to Dell at the time of purchase that he intended to strip their config off the machine and replace it, and Dell's sales people had confirmed that the supplied product would be suitable for that, then he might have grounds for complaint. But I don't believe that's what happened.

He can at any time recreate the (working) product that Dell supplied by simply reinstalling the Dell-supplied disk image, so it's not as if he's permanently stuck with an unusable product. He's in this situation because he believes that he knows a better way to configure the OS, and that's his privillage, but taking this path means he's on his own.

PDR