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Dell's Sorry History of MicrophoneSoundcard Issue Update 1205


On Thu, 17 Nov 2005 10:02:08 -0700, ClbuttAction

Dell's Sorry History of MicrophoneSoundcard Issue Update 1206
Another one, kony? Really proud of you, kony! kony -------------------------------------------------- Dell's Sorry History of Microphone-Soundcard Issue -------------------------------------------------- Here are the selected...

How about it? Did you do any research on this? If that is true, it would not be a "Dell specific" issue, it would effect all users of same sound card (which is not Dell proprietary to this extent) with same driver and OS.

Did you try a newer sound card driver? You don't want to fix this, IMO, you want to find some angle to cheat Dell out of a new computer instead of a $9 sound card.

Dell's Sorry History of MicrophoneSoundcard Issue Update 1208
On Sun, 20 Nov 2005 23:39:30 -0500, "Guess Who" If you can't figure out why the mic volume...

IF you really wanted this problem fixed, it would be working by now. Any competent shop could get your system working. For all we know, Dell tech support might even be able to, if it were someone else they were talking to, but they can only go by the information you provide, which is that you have to eat a microphone. I hope you have condiments.

That cannot be deterimined because you have not returned the system to a factory state, and we can't even be sure if you have hooked it up properly. For all we know you could have a mic cord that the vacuume cleaner has ran over 40 times and it's damaged. No amount of chatting with a dell tech about widows sliders will fix that, but the key here is that you are not following a systematic troubleshooting method.

Dell's Sorry History of MicrophoneSoundcard Issue Update 1207
I can attest to this. I have a 9100 with Audigy 2 ZS, and I too have to SCREAM with the mic to my mouth to hear...
Dell's Sorry History of MicrophoneSoundcard Issue Update 1209
kony can't get mic to work on Sound Blaster Audigy 2 ZS Dell tech support called tonight to see if my system now worked after 3 replacement sound cards and a...

That's a polite way of them saying "you've probably screwed up your system by changing, installing or uninstalling something." Users get defensive when they break a system, nevermind why, it's a known fact that you can put a working system in front of a user, have them *use* it for a period of time, and then it won't work right for various reasons because of their use. Return system to same state it was in before they ever touched it, and voilą, it works again.

Sometimes it's possible to put blame on windows, but then you did buy a box with windows on it,

Would you rather that they, at this point, told you that their former statement was basically a lie to stroke your ego?

Dell's Sorry History of MicrophoneSoundcard Issue Update 1210
Notan Bet your mommy loves you very special way. Do you think you can untangle from her for a second...

What kind of resolution did you hope to get out of this? Is the system still under warranty?

I'd have thought that if you were really interested in a solution then you would've had a dialog with Dell something like "I did the system restore and the MIC isn't working still, the mic or soundcard needs replaced, which will you be sending out first?"

Truth is, they'd probably have been glad to send out one or both of these parts if they thought it would fix things, but apparently per the tech's converstations with you, there are still things you need to do to the system before it can be concluded that mic or sound card replacement is warranted.


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Dell's Sorry History of MicrophoneSoundcard Issue Update 1206

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Dell's Sorry History of MicrophoneSoundcard Issue Update 1204