Firmware update
Looking at the downloads section for an 8400 the "R107638.EXE" file appears to be the flash update for an "HLDS GRA-4120B HH 12X DVD+RW" drive.
Is that the drive in your computer? Is the drive currently functioning? The instructions for that flash upgrade are;
Custom Instructions for R107638.EXE:
1) Down load flash utility onto system hard disk drive.
2) Double click on flash utility.
HillBillyBuddhist Here's the skinny from Dell: Drivers & Downloads You Are Searching For Change Devices Philips DVD8631 HH 16X DVD+--RW Firmware Release breastle: Removable Storage: Philips DVD8631 HH 16X DVD+--RW...
3) Read information on screen.
4) Click on Update.
5) Wait until flash is completed.
6) Click on Reboot.
It appears that's what you have done.
If this is the correct update for your drive and the drive is *not* currently functioning it may be that whatever problem you're having with the drive is preventing it from being seen by the flash routine.
If you have a different DVD R-RW in your computer I suggest logging into Dell Support Drivers & Downloads ( with your service tag and finding the correct flash for your drive.
If it is the correct update for your drive and the drive is currently functioning I'm afraid I don't have any suggestion.
Does anyone know how to clear the nvram on an inspiron 8200? the usual sequence of cmos setup...
-- D
I'm not an MVP a VIP nor do I have ESP. I was just trying to help. Please use your own best judgment before implementing any suggestions or advice herein. No warranty is expressed or implied. Your mileage may vary. See store for details. :)
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