Has anyone gotten their OS Disk from Dell recently
Microsoft has given Dell and the other OEMs several choices. Dell could: Provide retail CD...probably most expensive for Dell and buyer, support can be more expensive. Provide Generic OEM CD...a little less expensive...
I agree with you. Not everyone should have the OS disk.
I know that their policy is due to cost cutting measures but don't make it impossible to get the disks for those that chose to do so. To be told by a arrogant indian support person that they don't give the disks out again but only to have his supervisor tell me differently. I also had to threaten to send the machine back before he would transfer me to a supervisor. They are fearless these customer reps in India. They just don't care. What a shame.
I would also love to have had the option of excluding AOhell-Earthstink-Netzero, Quickbooks, Music match and a bunch of other useless bloatware on my computer. We even specified NO security software as we already have a copy of our own and they installed a trial version of McAfee. Arrgghhh. Maybe we need to speak up as consumers.