My DELL X51v NEVER WORKED DELLS says, "Too bad" 1156

i certainly have my share of horror stories about dell, but with persistence i have been always been able to get them to do the right thing. but what was this guy thinking? after a series of unresolved technical problems with a new device he waits until after the return date to return the item? that is just asking for trouble and making a bad situation worse. plus, and most important of all, he didn't ask a single question in his post. not about how to solve his technical problem or about how to solve his customer service problem of returning the unit after the return period. he was plainly just venting for which i just look at as sad and pitiful. it doesn't help him except perhaps emotionally (which i can't gauge). it doesn't help you or me either... it is just silly. if he wanted suggestions on who to contact to file a complaint or to know if anyone has ever been able to return something outside of the regular return period and how they went about doing it then he should have asked.. and i bet he would have been given plenty of answers. it can be done if the person has a legitimate case. but since he did not even say as much as one sentence as to the nature of the technical problem i am suspicious about the merit of his whole issue. ok, enough. i think we have both beaten this dead horse too much already and that we are actually in agreement about it.