My display suddenly went completely dark 2128
I've been seeing this a lot lately. Basically Dell script jocks read their book, send out an LCD kit, the LCD kit doesn't fix the problem, and then Dell demands the customer send the laptop back for "repairs" (usually takes 4-5 business days). So much for Dell's premium on-site service :P
This has happened to both an E1705 (brand new, only a few weeks old) as well as an Insprion 5150. The 5150 NEVER moves, it is always in the same air-conditioned location in the house. I wasn't gonna say anything until I had a third example, but here it is on the newsgroups.
I don't know if it's heat-related or what. On the E1705 it was an actual motherboard failure (diagnostics failed), but Hindu Bob refused to send out a motherboard, instead demanding that the customer send the entire computer back to Dell (minus the HD, AC adapter and battery) for 4-5 business days. It was his business computer and he was NOT a happy camper.
One option: could the voltage changes due to the air conditioning demands on a household electrical system cause stress to the AC adapters (and subsequently to the motherboard)? If this is the case, I would highly recommend attaching a laptop to a battery-backup UPS.
Microsoft Heads for Another Big Patch Tuesday
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Do you have an extended warranty on the computer?
My display suddenly went completely dark 2129
Greetings, everybody. I hope to find some help with my problem. I currently own a Dell Labreastude D505, a little less than two years old, and it runs Windows XP...