Possible Virus on my Dell What to do
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Another rant pondering why Dell has 15,000 complaints at the BBB. The Dell phone techs read a script, and when nothing works, they talk to their supervisor 3 or 4...
You spend whatever amount of money to install an AV program and you won't do a scan? What is the point??? If that is the way you are going to operate, you might as well uninstall it.........
You ***MUST*** do regular full scans. This is the only way to protect yourself. period. Don't do it once a month. It should be done at least once a week. If you look at the log files for Trend Micro, you will see that updates happen almost on a daily basis. New viruses-worms-etc. are generated continuously.
I'm hopeful that you caught it, but you'd better be careful. I'd suggest you run the on-line scans from Trend, McAfee and Symantec. Do a full scan every day for a week.
Also, schedule your full scans for a time you know you will not be at the console. My scans are every Saturday at 2PM. I know that I will be either working in the yard or out on a day trip with my wife. I leave the PC powered on all day Saturday. Once you establish a routine, it becomes automatic....
Regards, Hank Arnold
Von Fourche
Why does Dell even need an onsite technical support department
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