The bad just got badder. 1642

Are you kidding? Just try calling...then forget it. I have also checked the dell website and upgraded all the drivers they had, but to no avail. I am not computer illiterate. I service all the computer at work and at home.

Here is how I back up my 600m. First I attach the USB drive to an old dell latbreastude c600 that fortunately I kept. Then I link the newer 600m to the c600 and transfer the files from the 600m to the hard drive of the c600 and then from the hard drive I transfer the files to the USB drive connected to the c600. I am using Fastlynx to transfer files from the 600m to the c600. Fortunately I kept the old c600 and I am making great use of it. And it works fine.

But hey, I am not a complainer. After alI got I got it to work. .

I just thought the article about Dell doubling the support staff in India was a bit too much for me to stomach after the problems I have had from that support group. I don't fault the poor creatures in India, they are only doing what they can and I have been very respectful to each of them, inspite of the fact that sometimes in the process after waiting a long time the line gets disconnected.

BTW, I don't have any other problems with the dell computers at work or the older one at home. Its just with the 600m that I just purchased which I understand is no longer available. I bought a 600m for a colleage at work and hers works fine with the USB port access to the same USB hardrive. But mine doesn't.

I have read the USB drive specs and everything is with the tolerances that dell says they should be.

So my point in my recent posting is that everything is OK until you have a problem that falls outside the "boundaries". When that happens apparently you are out luck. Unless of course as at least one member of this group says, you have to have the "gold tech support". I ordered the 600m via the web as I have always done. Had I known that you can obtain "gold tech support" for a home computer by phoning in the order I would have done so.

Also Dell doesn't like it if you have a non dell product attached. So don't tell them.

So I can understand those in this news group who are having problems. Probably my problem is not unique.

As I said if you are not having trouble with your dell then be thankful. If you do have problems then....suffer I guess.

Larry