To those people angry about not getting their OS CD
Laura
Hi, I have a Labreastude C600 and have just had a new motherboard, The bios is A23 and the Service Tag is reset to FIELDxx :( Can i set it to the Service tag...
In the last month, I got two new Dells. A 4700 desktop with XP Home and an Inspiron 6000 with XP Pro. Both came with an printed piece with the CDs instructing me to create an XP install CD in case I ever needed to reinstall the O-S.
The menu item didn't even exist on the Home machine. A couple of e-mails to Dell's tech support and two days later I had a CD.
On the Pro machine the menu item was there. I put in a blank CD and it worked just fine to create an XP Pro install CD. Afterward the menu item was gone. So, be careful since you can only do this once.
But I strongly encourage anyone who's having trouble to send a nicely worded e-mail to tech support. I got answers back in a matter of a couple of hours. I wouldn't aggrivate myself with a phone call.
HTH,
Bob