What the Dellsnots 'Forget' to Mention

Some results the Dellsnots conveniently 'forget' to mention:

PC Magazine's 18th Annual Reader Satisfaction Survey

"Who's doing it right? As usual, Apple receives the highest ratings for overall satisfaction with both desktops and notebooks, and it is a Readers' Choice award recipient. Dell desktop PCs win their 14th Readers' Choice award in 15 years; they share the prize with Sony and survey newcomer Alienware."

"Our readers remain loyal to old favorite Dell, and Apple once again runs up the score against the Windows opposition."

"The bigger issue is with notebooks, where Dell's overall score is worse than average-for the second year running. Still, the company's notebooks score for likelihood of recommending is the highest of any manufacturer other than Apple, even beating Readers' Choice winner Lenovo-IBM's score on this measure."

Tech Support: Still a Ways to Go

"Dell's desktop systems won our Readers' Choice once again, and the company's support scores actually showed some improvement over what they were in 2004. But its overall rating slipped a bit, and its notebook scores were still merely average."

Nobody ever said Dell was perfect. But when you look at the facts - anathema to Dellsnots - Dell looks very good. Still.

-- Ted Zieglar "You can do it if you try."