The Myth Of Linux Community Support. 934
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It can and does. The Open Source Community is reknowned for it's incredible support, it has even one an award for it.
People helping people, that's the way it has always been, and it is the best. That's why it's called a "community" and not just a "demographic" or "userbase" like with commercial software.
The Open Source community is somewhat like a family of users, one that I am proud to be a part of. Of course, every family has it's share of buttholes, but that is to be expected.
an of took the Nope. You see I sell hardware and include software with systems. I also repair systems. Now if I just stopped making computers...
Your "studies" prove nothing true, period.
Well since you haven't turned me into a liar yet, you don't need to be sorry. But let's talk about what you could or couldn't do. If you are more...
What scope was your "study"? How broad was it? How many different projects and problems did it cover?
Studies have stats, where are yours? Or perhaps by your "studies", you meant that you asked a couple of questions in a newsgroup with an arrogant tone and gave no information to buttist? Yeah, probably.
Inept? Are you daft? Newsgroups provide some of the most helpful and quickest avenues of problem resolution on the entire internet, especially for the OSS Community.
Please. You really want to compare calling some 800 number, waiting on hold for an hour, speaking to some pimply-faced kid who asks you a bunch of nonsensical questions, tells you to reboot, then tells you he is going to kick it up to next level and someone will call you back in the next 1-3 DAYS *releable*?
Ask ANYONE who has had to deal with the support of justabout *any* commercial vendor as opposed to the support available from the OSS Community and see which is better.
People that are unable to receive sufficient support for issues with OSS usually are their own worst enemies in these regards. They are arrogant, snotty, demanding, condescending jerks who don't provide nearly enough information and are combative when queried.
No one is paid to support anyone in the community, people do it as a way of "pay it forward". So people really need to be more appreciative when someone does take the time to attempt to buttist with their problems.
-- rapskat - 23:24:10 up 2 days, 2:19, 2 users, load average: 0.26, 0.50, 0.62 You like to form new friendships and make new acquaintances.